We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Can I recover my files once the account has been deleted?
So it's my fault I didn't realize how important the data was to me (photos and such) and should have just upgraded to the paid version. I relied on DB has just my backup for all these years. Now it's been deleted, is there any way I can pay to get the data recovered?
Someone using my Dropbox?
I received an email assigning me a badge as a top contributor and the next day received an email with a badge as a new contributor. I have not used Dropbox in over 5 years. I cannot use any of the help because I don't have a plan. Of course I can change the email on my account but how do I stop Dropbox from sending me messages?Authorization code for business account.
I need to access a group account for a nonprofit I work for, not frequently but occasionally. As it is now, when I sign in from home to the group account, it sends email to the owner of the account and she has to send the code to me. But she is not always available, and sometimes I need to do something at night, and hate to bother her for the code. Is there some way to bypass the code, or can she authorize me to get the code for myself? I appreciate the need for verification for access, but it is a problem for me on this account... Thanks, hope you can help. <L>
Can't get the code to access my account because email address is closed
Hi all, i create a dropbox account with my professional email adress on my professional computer, but this adress was closed by my company few hours after. I tried to log in on my personal computer but i need to approve connection, email sent on closed email and i need to write the code that is also sent on this email adress.... I tried to fill in forms for people that don't received the email and the code but it doesn't work. For now i'm unable to loig in my account and my account is a professionnal that will cost money within 25 days ... and i can't resiliate it because i can't log in ... Can you help me please ?
'Too many incorrect attempts' error when trying to change my password.
Hi Support Team, I'm going to change the password of my Dropbox account. Let me do it by removing the warning in your system stating that, "Too many incorrect attempts. Please try again in a few minutes." It's been a few hours already since I attemptedto login. How long should I wait for this? It's very urgent on my end. I've been waiting for a long hours now. Thanks!
I can't access my photos, as I'm being asked to upgrade my Dropbox account.
I REALLY need help, please. A very long time ago my wife and I wanted to put our photos, many of them precious, in a safe place. She suggested putting them om a USB but I said we should put them on something called "Dropbox" It was free and safe. What a fool I was. Over time it said my account was "getting " full so I deleted as many things as I could and things were fine. Then without using my account much at all I went to it and it says it's full and I have to pay a large sum of money, which I don't have, in order to get into my account. It seems like kidnapping. If I were to pay the money I don't even know if I could get my photos back without deleting them all. The only thing I can think of is, paying the ransom, downloading the photos to my hard drive, moving them to a USB (my PC is old and I can't fit in a USB and a wireless USB in at the same time) and terminating my account. Even then I'm afraid I will lose everything because it says that by terminating your account all of your data will be deleted. I really don"t know what to do. Wow, do I feel like u sucker.
