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Forum Discussion
Salesforce Dynamic Forms & Dropbox Integration
My org has used the Dropbox Salesforce integration for years now with no issues. We just enabled Dynamic Forms, and now the integration does not appear on the object. See screenshot. Does anyone have any workaround or guidance for this?
On an object where we haven't enabled the feature yet, the connection is still appearing like normal in Salesforce. All our connected folders are still displaying in Dropbox.
- Walter
Dropbox Staff
Hey DCG_Marketing, thanks for posting on our Community and sorry to hear you're having issues with this.
Can you please clarify if the integration is showing under your account's Connected Apps tab and if you've tried disabling it and re-enabling it anew?
Thanks!
Hi Walter,
It does appear in our connected apps tab.
If we disconnect it and reconnect, will we have any issues with the folders currently synced to Salesforce and Dropbox? I want to avoid data loss in Dropbox, so I've avoided any full disconnections yet.
Thanks.
- Walter
Disconnecting and reconnecting should not cause any actual data loss, so please feel free to give it a go and let us know of any updates DCG_Marketing
