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Forum Discussion
Migrating to office 365 Sharepoint
Hi
I'm helping a charity set up their Office 365
When I try and sync Dropbox with their email & PW
I get. "Please sign in with a work account." They tell me the details I have are th...
pagnix wrote:
The tell me it's Dropbox Plus plan
The Plus plan is not a Dropbox Business plan. It's a personal plan (meant for one person) and not considered a "business" account, even if they're using it for business purposes. Judging by the message you received about signing in with a work account, I'd guess that the Microsoft Migration service only works with Dropbox Business accounts.
Megan
Dropbox Staff
Dropbox StaffHi pagnix, let's jump into this!
Can you send me a screenshot of the precise error you get on your end, in order for me to have visual?
Also, which Dropbox subscription are they on? Do they also have an Office 365 subscription?
Keep me posted, and we'll take it from there!
Hi
They are all paid up
I have acess to 365 and their Dropbox
so I know the passwords and user names are correct
but just get this- Jackson
Hi pagnix, sorry for jumping in.
Can you share with me which Dropbox plan and which Office plan they have purchased?
Keep in mind that, Dropbox team accounts require an Office 365 (team, team Premium, ProPlus, E3 or E4) subscription.
Thank you!
They are a charity and fully licenced for teams etc. and business dropbox.
I would have used their dropbox "help" but the reply would not have come back to me.
so I thought I would use communities to save them forwarding mails.I have the main USR/PW to do the sync not an account linked to me.
I have an ac Admin on the 365 as I'm part of the team..
