You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
NiFu
2 years agoExplorer | Level 4
I can't see my Capture video among my Dropbox files (on web + desktop app)
I've just installed the Capture desktop application from dropbox.
When I record a video, it saves automatically but I can't access it in my dropbox account (browser or Mac Finder). It can only be accessed via capture.dropbox.com.
How can I make it accessible in dropbox (the aim being to be able to limit access to certain team members)?
Hi @NiFu! Hope you’re doing great, and thanks for posting here.
Just to clarify, if you go to www.dropbox.com (or even the local Dropbox folder on your computer), and navigate among the list of folders there, do you see a folder under the name “Capture” perhaps? If yes, does it contain your video?
If not, can you search on the web using "Capture" as your keyword, and let me know what you see?
Keep me posted.
- NancyDropbox Staff
Hi @NiFu! Hope you’re doing great, and thanks for posting here.
Just to clarify, if you go to www.dropbox.com (or even the local Dropbox folder on your computer), and navigate among the list of folders there, do you see a folder under the name “Capture” perhaps? If yes, does it contain your video?
If not, can you search on the web using "Capture" as your keyword, and let me know what you see?
Keep me posted.
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!