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Forum Discussion
Getting notifications about online-only files, with Google Drive/OneDrive active
I have a regular DropBox account that I've been using for many years. This afternoon, it suddenly started giving my this very same notification every 30 seconds or so. It doesn't tell me which file...
Hannah
Dropbox Staff
Dropbox StaffSorry to hear about this, Radstone.
I moved your post to this thread with info relevant to your issue, can you check it out and let me know if you find any info that helps?
Dropbox has not addressed this problem yet, so there is no help in this thread. Meanwhile, more and more people are encountering it.
dropbox - Is someone going to fix this? I'm about to uninstall Dropbox and use a different solution.
2023.04.03 Edit: The following post was originally posted in this thread (1), but has since been moved into the current thread and is therefore somewhat irrelevant.
SpoilerFor whatever reason, they've moved many of our replies to another thread (3). I can understand since it isn't exactly the same issue, but it is similar. However, I don't understand why they didn't move them to this thread (2) (which IS the same exact issue) if they were trying to consolidate our replies to a more appropriate thread.
Bill_Richards please head there (as I've seen you already did). I don't know if you actually created that thread, or if a staff member took one of your messages in this thread and made it the OP.
- Walter
Hi all, for anyone who's still affected by this, could you ensure that Google Drive or One Drive is not syncing your Dropbox folder and let us know if that resolves the issue with the notifications?
I can verify that excluding the Dropbox folder from Google Drive does stop the notifications. But that's not something I want to do.
The temporary solution proposed by UptownPulp in this thread did stop the notifications. Users shouldn't have to go through all that to resolve the issue, however. I suspect this will materialize again at some point until the root cause has been addressed.
