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Some files are not syncing from my desktop to my other devices
I have some files (not all) that are in Dropbox that do not sync/ update from my desktop to my hand-held devices. They updated for a long time but now have started not updating which is very inconvenient. Can anybody help, please? Thank you.
Sync conflict deleted everything in it...
Recently my PC crashed so while in the shop I set up my old laptop and put some Dropbox files in using selective sync (due to limited space)... Now I have my PC back and an important folder has a sync conflict with nothing in it... There is no duplicate folder and it only shows up on Mobile (which is the web) and on computer web access (with selective sync conflict) ... I do not know where the files are... Not in the trash on Dropbox and not in my recycle bin on PC... Please, someone help me find my missing files... (PS: They are images of the Book of Isaiah Scrolls that I created... ) I thought they would always be safe in Dropbox...
It takes a long time for my files to become available offline, or the syncing fails completely.
Generally, I keep my Dropbox files off-line. In the past, if I marked a particular file "make available offline", the circle next to the file name would turn green fairly quickly, and the file would then be available on my driv drive immideately. Now, however, the "make available offline option seems to have no effect. If I try to access a file, the access is veery slow and sometimes fail completely. However, I can usually still access files if I wait long enough. Also, I can move files (very slowly) to a flash drive. why has this change occurred?
Default sync state for new files: "Available offline" is not working on MacOS
Starting a new discussion because the last one (titled: "Make available offline" is not working for me") was suddenly closed to replies, without a successful resolution. In Options, I set the Default sync state for new files to "Available offline". This does not stay, and files are randomly staying online-only until I open them - which is completely useless considering my work is done offline 99% of the time. (before the File Provider "upgrade", it would let me select the radio box, but the setting was not saved upon revisiting the options page. After the "upgrade", the radio box cannot be selected at all.) This is occuring on every single Mac that I've checked for the entirety of 2025. Updates, fresh installs. In February 2025: Dropbox engineers are aware of the problem and are working on a solution. My support tickets have been closed without resolution, and included amazing advice such as this from Samuel, Mar 20, 2025 đ As we are still looking into the issue, I would like to provide you with a temporary workaround, that we can suggest where you can try to install the Microsoft store app - [link to microsoft store]Making all of my files available offline on Mac OS 15.4
Hi, many (about 50% of 22GB) of my files and folders are displayed with the cloud icon, even I have the settings to always offline. When I click on the cloud icon for these files a I get error: The operation couldnât be completed. Operation not permitted When I try to opne the file, the first time the same error appears, when I try the second time, the file is opened fine and the cloud icon disappear. How do I fix this? I need to make sure all my files are offline on this Mac but I can't manually open 20k+ files No sync issues: Thanks in advance
The new Transfer window animation is S-L-O-W!
The new Transfer Window animation where it animates the files being packaged up in a gift box is unnecessary and is adding sometimes upwards of 15 seconds while I wait for the "copy link" button to be available. This used to be a nearly instantaneous process with no delay. All of my files are already uploaded to dropbox and indicate this with a green check-mark in my dropbox folder on my mac. Then, when I choose "Transfer a Copy", and then click on "Create Link" in the bottom right of the Dropbox Transfer window that opens, I sometimes have to wait 15 seconds for the silly new animation to finish. Why? This aspect of Transfer worked perfectly before. This slow-down in functionality seems un-necessary. Please get rid of the anmiation and just allow us to get quick access to the link so we can copy it and email our clients. Thank you.
Dropbox max file size
It seems that the maximum size of a file uploaded (from the desktop application) to dropbox is 2TB. How can I get around this limitation? Does using the API allow this? I have very large files to transfer. Thanks for your help! On the Dropbox desktop app Files and folders uploaded on the Dropbox desktop app can be up to 2 TB each.
Javascript error occurred in the main process on Mac OS 12.7.6
Hello, I am unable to open Dropbox because I keep getting this error message. Followed by a message that Dropbox quit unexpectedly. When I restart Dropbox, I get the same two errors. (see screenshots below). I have a Mac, iOS 12.7.6 I am using Dropbox app version 222.4.5042 Please help me resolve this issue! Thank you!
