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4953 TopicsI made my files online-only, but they're still taking up hard drive space.
My hard drive is full so I set all files to online only. How do I get the files off my local hard drive to open up storage on my hard drive? As is try to follow instructions on the help pages my Dropbox app doesn't show my avatar in the upper right corner, so I don't see Preferences. I have right clicked on the Dropbox in file explored and clicked on "manager hard dive space" to put all files to "online only" but the disk drive space doesn't free up.52Views0likes13CommentsSupport online-only files for ARM (Snapdragon) processors
We are currently unable to use Dropbox on Windows Surface Pro Devices with Snapdragon Processors as they do not allow for Online-Only files. This causes the entirety of their files to sync to the device and renders the device unusable as all disk space is consumed.65Views2likes5CommentsUnable to move Dropbox folder to external drive on Mac
Good evening, I have tried many solutions suggested by this forum to get the result of having a copy of the files present on the cloud also on an external mac disk but without success (permissions, formatting the APFS drive encrypted and not, mac os extended). The disk where the operating system resides is 250GB and is not sufficient to also contain the dropbox files. currently my operating system is sequoia 15.3.2 si imac retina 5k 2020. do you have any solutions?15Views0likes1CommentSpring Clean your Desktop with Dropbox 🌸
🌸 Spring isn’t just for cleaning your home, it’s the perfect excuse to give your digital space a fresh start too 💻✨. If your desktop looks like a chaotic mess of random files and folders 📂, it may be slowing you down (and let’s be honest, stressing you out 😵💫). But don’t worry, with Dropbox, tidying up your digital messiness is easier than ever. Here’s how to get organised and bring some Springtime zen 🧘♂️🌿 to your workspace. Move Files to the Cloud – Transfer important documents photos and work files to Dropbox. This keeps them safe and accessible from any device while clearing up space on your desktop 💻 . Create Folders and Subfolders – Organise your files by category project or date. A clear folder structure makes it easier to locate what you need without searching through endless icons 📂. Use Selective Sync – With Dropbox Selective Sync you can access files from your desktop without taking up space on your hard drive. Mark files as online-only to free up even more room. Check out Amy’s article on Dropbox Selective Sync here. Delete or Move Old Files – If you no longer need certain files consider deleting or moving them to online only within Dropbox. Keeping only what you use regularly helps maintain a clean and efficient workspace 📤. Set Up Automated Backups – Use Dropbox Backup to ensure your desktop files are always protected. In case of accidental deletion or device failure you can easily restore your data ✨. A tidy desktop means less digital clutter and more focus on what really matters. Say goodbye to the endless hunt for lost files and hello to a smoother workflow. Plus, who doesn’t love a fresh start? 🤗 🌟 We want to hear from you! What’s your secret to a clutter-free digital life? Drop your best decluttering tips below ⬇️ 💙3Views0likes0CommentsPreserve file Creation Dates(and other metadata) in mobile app versions
The ability to preserve, view, sort by, etc the original Creation Dates(and other metadata) of files is missing or severely limited in the Dropbox mobile apps. People who don’t use Dropbox primarily for business purposes on a computer but, as many of us do these days, use our smartphones as our primary(or only) method of keeping track of media/documents/audio files/etc are having to deal with the frustrating situation of trying and failing to backup/reorganize/download to another mobile device/etc our files without losing this extremely important file metadata. I can’t even view ANY file information on non-photo files, and the photos are difficult to even upload with a title that reflects the actual creation date. If not uploaded at a painful 1 image at a time (and many times not even then) the file name will be changed to the upload date/time. The creation date is ALWAYS listed as the upload time or the last time that it was moved, downloaded, re-uploaded, etc. There’s no sort by CREATION date, only sort by Modification date which is just a complete denial of basic file management for those of us who manage all of our files on mobile phones and tablets. We desperately need full file information accessibility for Dropbox mobile apps… ESPECIALLY the ability to preserve and sort by the ORIGINAL file creation dates… and to not lose access to those creation dates when moved, renamed, downloaded, re-uploaded, etc, but to keep them intact despite all modifications. Creation dates and modification dates can be preserved separately without sacrificing one for the other, as long as the files’ metadata remains intact.6KViews21likes24CommentsFiles that I update on my Mac don't sync online.
In the last couple of weeks, local files that I work on are not syncing online. If they do, it is extremely slow. My internet is fine. I am on a Mac as well. I work synchronously with others on these files, so it's a bit concerning that they may not be working on my most recent versions. I have been using dropbox for over 8 years.44Views0likes5CommentsHow to reset my camera uploads, I tried everything
Hi! I need to force the Android app to re-upload all the photos in my gallery. I set it up so it uploads everything, not just new photos, but it will only upload new items. I believe it recognizes older pics as "already uploaded" and I don't know how to reset this. I have already: -re-installed the app -deleted the cache memory -deleted all files in the Dropbox camera upload folder -restarted the device -even tried from a new device with a different SD card but with the same files in it Still, Dropbox will only upload new files. I also tried manually uploading but due to the fíes being cover 1500, the app never stops processing the files and never uploads anything. I'm on Android 12 and no other apps are set toSolved7.2KViews1like93Comments