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Forum Discussion
Bill_Richards
8 months agoExplorer | Level 4
Getting notifications about online-only files, with Google Drive/OneDrive active
I have a regular DropBox account that I've been using for many years. This afternoon, it suddenly started giving my this very same notification every 30 seconds or so. It doesn't tell me which file...
nickpap
Explorer | Level 4
I have the same very annoying issue suddenly, windows 10. How did you resolve it?
Walter
8 months agoDropbox Staff
Hi there nickpap - sorry to hear about this.
Could you send us a screenshot of the app's exact status and version of the desktop app as shown in your system tray?
Also, have you tried rebooting your computer or moving your files out of the Dropbox folder and back in again to see if that improves matters?
- nickpap8 months agoExplorer | Level 4
Hi Walter.
I just rebooted, no dif.
I don't know what files are causing this issue. You mean to move all the files out of dropbox?
But the issue is caused from some files out of the dropbox folder
- Walter8 months agoDropbox Staff
When you say out of the Dropbox folder, could it be that you're referring to files that you've backed up to Dropbox using the Dropbox backup feature perhaps nickpap ?
- nickpap8 months agoExplorer | Level 4
I don't recall using the Dropbox backup feature
- Walter8 months agoDropbox Staff
Thanks for the clarification nickpap
Could you try updating to the latest version directly from this page and let me know if you notice any difference?
- nickpap8 months agoExplorer | Level 4
Unfortunately still same, after even restarting the pc.
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