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Forum Discussion

jpgasstrom's avatar
jpgasstrom
Explorer | Level 3
5 months ago

Excel for web undoing deleted changes, and restoring them back.

I use Dropbox to store an Excel Spreadsheet, and most of the time (90%), make periodic changes through the dropbox web interface, by using the "Open in"... "Excel for the Web" option.  When I make ad...
Microsoft
Microsoft Office
Web
  • Megan's avatar
    Megan
    5 months ago

    Hey jpgasstrom, thanks for the update! 

     

    Have you tried switching browsers, or trying an incognito mode after clearing your browser's cache just to check if the same thing happens there? 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hi jpgasstrom, I hope you're doing well!

 

After reviewing your case, I have to admit that this sounds like an Excel issue, but let's have a closer look into this.

 

Do you happen to have noticed if this happens when you use a specific browser? Would you mind also trying a different one, just to check there? 

 

Also, does it happen with all of your documents, or some of them? 

 

Let me know more, and we'll take it from there! 

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