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Forum Discussion
Dropbox password synchronisation notification isn't appearing on other device
I'm not seeing any notification on my moto G9 device when I try and initiate the dropbox password add on in the firefox browser.
"Check your other devices for a notification
Let’s make sure it’s ...
On the second time I closed it and opened it, it got past the white screen. So whatever you did it worked.
I use Dropbox Plus on my PC and on my iphone, and I use Chrome as my browser. A couple years ago I set up the passwords app and it worked well. Now, when I click on the icon, it says: "Check your other devices for a notification." I do not see any notification anywhere on phone or PC. I have not changed my e-mail and I can easily log in to Dropbox. The recovery options don't seem to be desirable. I don't want to clear all my passwords; I just want access to them.
- Nancy
Dropbox Staff
Hey runnermomgail! Just to clarify, are you currently connected to your Dropbox Passwords account on any device (mobile app/web browser), or are you seeing this message on all of them?
I'm seeing the message on all of them (both iPhone and PC). I did this morning notice there was an error message on the Chrome extension on my PC. I removed it, but that did not help.
- Hannah
Do you remember what error message that was, runnermomgail?
