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I have 6.5Tb of photos stored on my External Drobo hard drive. I work from that hardd...","body@stringLength":"1348","rawBody":"

Hello,

\n

I am getting mixed information from the Dropbox helpdesk and could use some help.

\n

 I’m a photographer. I have 6.5Tb of photos stored on my External Drobo hard drive. I work from that harddrive on my laptop in Lightroom. I want to keep on doing that but I want my files to back up and sync on line and I would like to be able to work from dropbox when I am not at home, and don't have access to my External drive.

\n

 So I want to back up 6.5 Tb of files from my external Drobo Harddrive to dropbox. I want it to sync automatically and I want to keep the files on my external and in dropbox. But not on my laptop. And the external isn’t always connected to the computer.

\n

 So I started the trial for the advanced business plan and was backing up files. Problem is that the files also get stored on to my computer… 6.5Tb…

\n

 I asked to de helpdesk before I started and explained exactly what I need and someone told me that the business plan would be great for me. And now someone else says that it isn’t possible the way I want it.

\n

Am I the only photographer who wants to keep his files safe and doesn’t want them stored on line only?

\n

 

\n

Thanks, Daniel

","kudosSumWeight":2,"postTime":"2018-10-25T11:31:05.751-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:desktop","text":"desktop","time":"2020-01-27T05:59:16.968-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Setting up the apps","text":"Setting up the apps","time":"2019-05-29T04:29:42.050-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:Storage space","text":"Storage space","time":"2019-05-29T01:00:39.191-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDQ","node":{"__typename":"Tag","id":"tag:sync","text":"sync","time":"2021-10-06T07:45:18.620-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:305453_4"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":21153},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:305453":{"__typename":"Conversation","id":"conversation:305453","solved":true,"topic":{"__ref":"ForumTopicMessage:message:305453"},"lastPostingActivityTime":"2020-07-05T09:46:58.650-07:00","lastPostTime":"2020-07-05T09:46:58.650-07:00","unreadReplyCount":14,"isSubscribed":false},"ModerationData:moderation_data:305453":{"__typename":"ModerationData","id":"moderation_data:305453","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:305453_4":{"__typename":"Revision","id":"revision:305453_4","lastEditTime":"2019-09-17T15:29:15.178-07:00"},"ForumReplyMessage:message:305610":{"__typename":"ForumReplyMessage","id":"message:305610","conversation":{"__ref":"Conversation:conversation:305453"},"author":{"__ref":"User:user:799117"},"revisionNum":1,"uid":305610,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"subject":"Re: Backing up and syncing from external HD to the Dropbox folder issues","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:305610"},"parent":{"__ref":"ForumReplyMessage:message:305603"},"body":"

Hi Rich,

 Not in the way you're intending, because Dropbox is not a backup service. The entire point of Dropbox is to sync the local copy of your files (in the Dropbox folder on your comptuer) with your account online an any other comptuers linked to your account. Yes, Dropbox has some backup-like feature, but it is a file synchroniation service; not a backup service.

 

Yes, but I do want to synchronise. So that I have the same files on my external drive and on line, in dropbox.

But not on my laptop because it’s too much. And I want to be able to work on line when necessary.

 

If your Dropbox folder is on the external drive, then this can be a dangerous scenario. If the drive is disconnected while Dropbox is running, or Dropbox is started while the drive is disconnected, there's a remote chance, under the right circumstances, that Dropbox could see this as a deletion of your files and sync that deletion to your account online. For this reason, it's highly recommended that Dropbox not sync to an external drive.

 My dropbox folder is not on my external drive. It’s on my laptop. That’s what I am explaining here. The external removable so I can’t put the dropbox folder there.

 

 They'll be deleted from the Dropbox folder on your computer. If you keep the files separate (a copy on your external drive, the Dropbox folder on your computer using Selective Sync or Smart Sync), then you'll still have your files on the drive, they won't be on your computer (Dropbox folder) and will be in your account online. But, this isn't a scenario where files will sync. This would be a manual copy from your drive to the Dropbox folder, wait for them to sync, then remove them using Selective Sync or Smart Sync.

Ultimately, what you're asking for isn't something Dropbox can, or is intended to, provide. You could find worakarounds such as the example above where you're manually copying files back and forth so you can use it as a backup, but that's not how it's supposed to work and would be clunky at best.

The intent of Dropbox is that the Dropbox folder is on your local drive, syncing files in your account as you use them, with larges folders removed using Selective Sync or marking files or folders as Online-only using Smart Sync.

 

 Ok, so are you saying that I could sync my files from my external drive to dropbox and use smart sync to not let them be backed up on my computer. But they will remain on my external drive? That is very important to know. I have gotten mixed information about this. The helpdesk said that they will disappear from my external drive.

 You mention that I should first sync them and then use selective or smart sync to delete them from the dropbox folder on my computer. But it’s 6.5Tb. Can I set it to selective sync from the start so they don’t end up there?

 

Yes, it seems like a hassle to have to work this way (and an expensive option). But at least my files will be safe in case of fire or theft…. Tough decision.

 

Thanks for your reply!

","body@stringLength":"3368","rawBody":"

Hi Rich,

 Not in the way you're intending, because Dropbox is not a backup service. The entire point of Dropbox is to sync the local copy of your files (in the Dropbox folder on your comptuer) with your account online an any other comptuers linked to your account. Yes, Dropbox has some backup-like feature, but it is a file synchroniation service; not a backup service.

 

Yes, but I do want to synchronise. So that I have the same files on my external drive and on line, in dropbox.

But not on my laptop because it’s too much. And I want to be able to work on line when necessary.

 

If your Dropbox folder is on the external drive, then this can be a dangerous scenario. If the drive is disconnected while Dropbox is running, or Dropbox is started while the drive is disconnected, there's a remote chance, under the right circumstances, that Dropbox could see this as a deletion of your files and sync that deletion to your account online. For this reason, it's highly recommended that Dropbox not sync to an external drive.

 My dropbox folder is not on my external drive. It’s on my laptop. That’s what I am explaining here. The external removable so I can’t put the dropbox folder there.

 

 They'll be deleted from the Dropbox folder on your computer. If you keep the files separate (a copy on your external drive, the Dropbox folder on your computer using Selective Sync or Smart Sync), then you'll still have your files on the drive, they won't be on your computer (Dropbox folder) and will be in your account online. But, this isn't a scenario where files will sync. This would be a manual copy from your drive to the Dropbox folder, wait for them to sync, then remove them using Selective Sync or Smart Sync.

Ultimately, what you're asking for isn't something Dropbox can, or is intended to, provide. You could find worakarounds such as the example above where you're manually copying files back and forth so you can use it as a backup, but that's not how it's supposed to work and would be clunky at best.

The intent of Dropbox is that the Dropbox folder is on your local drive, syncing files in your account as you use them, with larges folders removed using Selective Sync or marking files or folders as Online-only using Smart Sync.

 

 Ok, so are you saying that I could sync my files from my external drive to dropbox and use smart sync to not let them be backed up on my computer. But they will remain on my external drive? That is very important to know. I have gotten mixed information about this. The helpdesk said that they will disappear from my external drive.

 You mention that I should first sync them and then use selective or smart sync to delete them from the dropbox folder on my computer. But it’s 6.5Tb. Can I set it to selective sync from the start so they don’t end up there?

 

Yes, it seems like a hassle to have to work this way (and an expensive option). But at least my files will be safe in case of fire or theft…. Tough decision.

 

Thanks for your reply!

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Danman wrote:
\n

Correct me if I misunderstand it but Isn't that a way to create an on line back up only?

\n
\n

Not in the way you're intending, because Dropbox is not a backup service. The entire point of Dropbox is to sync the local copy of your files (in the Dropbox folder on your comptuer) with your account online an any other comptuers linked to your account. Yes, Dropbox has some backup-like feature, but it is a file synchroniation service; not a backup service.

\n

This is a removable device and I mentioned that it is not always connected to my laptop.
\n

If your Dropbox folder is on the external drive, then this can be a dangerous scenario. If the drive is disconnected while Dropbox is running, or Dropbox is started while the drive is disconnected, there's a remote chance, under the right circumstances, that Dropbox could see this as a deletion of your files and sync that deletion to your account online. For this reason, it's highly recommended that Dropbox not sync to an external drive.

\n

Your colleague mentioned that when using smart or selective sync my files will deleted from my external drive and be on line only.
\n

They'll be deleted from the Dropbox folder on your computer. If you keep the files separate (a copy on your external drive, the Dropbox folder on your computer using Selective Sync or Smart Sync), then you'll still have your files on the drive, they won't be on your computer (Dropbox folder) and will be in your account online. But, this isn't a scenario where files will sync. This would be a manual copy from your drive to the Dropbox folder, wait for them to sync, then remove them using Selective Sync or Smart Sync.

\n

Ultimately, what you're asking for isn't something Dropbox can, or is intended to, provide. You could find worakarounds such as the example above where you're manually copying files back and forth so you can use it as a backup, but that's not how it's supposed to work and would be clunky at best.

\n

The intent of Dropbox is that the Dropbox folder is on your local drive, syncing files in your account as you use them, with larges folders removed using Selective Sync or marking files or folders as Online-only using Smart Sync.

","body@stringLength":"2577","rawBody":"

 wrote:
\n

Correct me if I misunderstand it but Isn't that a way to create an on line back up only?

\n
\n

Not in the way you're intending, because Dropbox is not a backup service. The entire point of Dropbox is to sync the local copy of your files (in the Dropbox folder on your comptuer) with your account online an any other comptuers linked to your account. Yes, Dropbox has some backup-like feature, but it is a file synchroniation service; not a backup service.

\n

This is a removable device and I mentioned that it is not always connected to my laptop.
\n

If your Dropbox folder is on the external drive, then this can be a dangerous scenario. If the drive is disconnected while Dropbox is running, or Dropbox is started while the drive is disconnected, there's a remote chance, under the right circumstances, that Dropbox could see this as a deletion of your files and sync that deletion to your account online. For this reason, it's highly recommended that Dropbox not sync to an external drive.

\n

Your colleague mentioned that when using smart or selective sync my files will deleted from my external drive and be on line only.
\n

They'll be deleted from the Dropbox folder on your computer. If you keep the files separate (a copy on your external drive, the Dropbox folder on your computer using Selective Sync or Smart Sync), then you'll still have your files on the drive, they won't be on your computer (Dropbox folder) and will be in your account online. But, this isn't a scenario where files will sync. This would be a manual copy from your drive to the Dropbox folder, wait for them to sync, then remove them using Selective Sync or Smart Sync.

\n

Ultimately, what you're asking for isn't something Dropbox can, or is intended to, provide. You could find worakarounds such as the example above where you're manually copying files back and forth so you can use it as a backup, but that's not how it's supposed to work and would be clunky at best.

\n

The intent of Dropbox is that the Dropbox folder is on your local drive, syncing files in your account as you use them, with larges folders removed using Selective Sync or marking files or folders as Online-only using Smart Sync.

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Danman wrote:
\n

Ok, so are you saying that I could sync my files from my external drive to dropbox and use smart sync to not let them be backed up on my computer. But they will remain on my external drive?

\n
\n

No. Unless you move the Dropbox folder to your external drive, which isn't suggested, there's no way to sync files with your external drive.

\n

What I was saying is that if the Dropbox folder is on your laptop, and you use Selective Sync on a folder, it will be removed from the Dropbox folder and not your external drive. Dropbox can only interact with the Dropbox folder.

\n

In this scenario with Dropbox on your laptop and your files on the external drive, any folders you want stored on Dropbox would need to be MANUALLY copied to the Dropbox folder, allowed to sync completely, and then you could remove them from the Dropbox folder using Selective Sync so they only remain online. Again, this is a MANUAL process where you will need to be vigilant about copying files to and from Dropbox as needed so everything is up to date.

\n

Again, Dropbox will not do what you want it to do with your configuration. It's simply not designed for it. No cloud storage service that I know of will work the way you want it to.

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 wrote:
\n

Ok, so are you saying that I could sync my files from my external drive to dropbox and use smart sync to not let them be backed up on my computer. But they will remain on my external drive?

\n
\n

No. Unless you move the Dropbox folder to your external drive, which isn't suggested, there's no way to sync files with your external drive.

\n

What I was saying is that if the Dropbox folder is on your laptop, and you use Selective Sync on a folder, it will be removed from the Dropbox folder and not your external drive. Dropbox can only interact with the Dropbox folder.

\n

In this scenario with Dropbox on your laptop and your files on the external drive, any folders you want stored on Dropbox would need to be MANUALLY copied to the Dropbox folder, allowed to sync completely, and then you could remove them from the Dropbox folder using Selective Sync so they only remain online. Again, this is a MANUAL process where you will need to be vigilant about copying files to and from Dropbox as needed so everything is up to date.

\n

Again, Dropbox will not do what you want it to do with your configuration. It's simply not designed for it. No cloud storage service that I know of will work the way you want it to.

","timeToRead":1,"currentRevision":{"__ref":"Revision:revision:305766_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:305772":{"__typename":"ModerationData","id":"moderation_data:305772","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:174669":{"__typename":"User","id":"user:174669","uid":174669,"login":"Kathy R.10","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-08-01T17:22:00.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-9.svg?time=0"},"rank":{"__ref":"Rank:rank:44"},"entityType":"USER","eventPath":"community:mxpez29397/user:174669"},"ForumReplyMessage:message:305772":{"__typename":"ForumReplyMessage","uid":305772,"id":"message:305772","revisionNum":1,"author":{"__ref":"User:user:799117"},"readOnly":true,"repliesCount":5,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"AcceptedSolutionMessage:message:305766"},"conversation":{"__ref":"Conversation:conversation:305453"},"subject":"Re: Backing up and syncing from external HD to the Dropbox folder issues","moderationData":{"__ref":"ModerationData:moderation_data:305772"},"body":"

Hi Rich,

 Ah yes, that is basically what I understood. I said it differently…. ;-)

Except that I had hoped that I could do the selective sync while I was uploading. But I guess that’s not possible.

 

This seems like a very long and slow process, to get 6.5Tb on to Dropbox this way.

I could live with manually backing up files after everything is stored on Dropbox. But getting them on there is going to take months this way. Because I’d have to do it in tiny batches and every time get rid of the files on my laptop.

 

Strange that there is no Cloud storage service that works that way.

Thanks for your help. I really appreciate it!

I wish someone from Dropbox had helped me this way from the beginning. I wasted a lot of time trying to communicate with them and in the mean time getting all kinds of mixed information. Cheers, Daniel

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2018-10-27T03:09:00.082-07:00","lastPublishTime":"2018-10-27T03:09:00.082-07:00","metrics":{"__typename":"MessageMetrics","views":20436},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:305453/message:305772","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDUyOjF8aW50LDM2NTU4MCwzNjU1ODA","node":{"__ref":"ForumReplyMessage:message:365580"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"1015","rawBody":"

Hi Rich,

 Ah yes, that is basically what I understood. I said it differently…. ;-)

Except that I had hoped that I could do the selective sync while I was uploading. But I guess that’s not possible.

 

This seems like a very long and slow process, to get 6.5Tb on to Dropbox this way.

I could live with manually backing up files after everything is stored on Dropbox. But getting them on there is going to take months this way. Because I’d have to do it in tiny batches and every time get rid of the files on my laptop.

 

Strange that there is no Cloud storage service that works that way.

Thanks for your help. I really appreciate it!

I wish someone from Dropbox had helped me this way from the beginning. I wasted a lot of time trying to communicate with them and in the mean time getting all kinds of mixed information. Cheers, Daniel

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:305772_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:365580":{"__typename":"ModerationData","id":"moderation_data:365580","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:365580":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:174669"},"id":"message:365580","revisionNum":1,"uid":365580,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:305772"},"conversation":{"__ref":"Conversation:conversation:305453"},"subject":"Re: Backing up and syncing from external HD to the Dropbox folder issues","moderationData":{"__ref":"ModerationData:moderation_data:365580"},"body":"

Hi, Daniel

Thanks for asking this question, as I have the exact situation. No, I can't imagine you're the only one!

What did you decide to do to get a 2nd backup of your external hard drive? I also use Lightroom, and my external hard drive is primary storage. But I need a backup.

Cheers

Kathy

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"repliesCount":4,"postTime":"2019-09-17T10:44:26.031-07:00","lastPublishTime":"2019-09-17T10:44:26.031-07:00","metrics":{"__typename":"MessageMetrics","views":19576},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:305453/message:365580","customFields":[],"readOnly":true,"editFrozen":false,"body@stringLength":"324","rawBody":"

Hi, Daniel

Thanks for asking this question, as I have the exact situation. No, I can't imagine you're the only one!

What did you decide to do to get a 2nd backup of your external hard drive? I also use Lightroom, and my external hard drive is primary storage. But I need a backup.

Cheers

Kathy

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You might want to look into Carbonite.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"40","kudosSumWeight":1,"repliesCount":0,"postTime":"2019-10-29T14:18:24.514-07:00","lastPublishTime":"2019-10-29T14:18:24.514-07:00","metrics":{"__typename":"MessageMetrics","views":1820},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:305453/message:375230","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":true,"editFrozen":false,"body@stringLength":"45","rawBody":"

You might want to look into Carbonite.

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:375230_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:1323718":{"__typename":"User","id":"user:1323718","uid":1323718,"login":"magnusa","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-07-05T09:29:20.406-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1323718"},"ModerationData:moderation_data:434824":{"__typename":"ModerationData","id":"moderation_data:434824","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:434824":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1323718"},"id":"message:434824","revisionNum":1,"uid":434824,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"AcceptedSolutionMessage:message:305766"},"conversation":{"__ref":"Conversation:conversation:305453"},"subject":"Re: Backing up and syncing from external HD to the Dropbox folder issues","moderationData":{"__ref":"ModerationData:moderation_data:434824"},"body":"Hi I have exactly the same need and had exactly the same setup-up as @DANMAN, until you ruined it with your update to PROFESIONAL in May 2020. If what you say is true, about NOT being able to synchronise the ext HDD, I will have to give up Dropbox and find Another solution :( Besides a lot of Pictures, I also have my Companys file server on the Dropbox and it is WAY too slow via \"smart sync\" :( /magnusa","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2020-07-05T09:46:58.650-07:00","lastPublishTime":"2020-07-05T09:46:58.650-07:00","metrics":{"__typename":"MessageMetrics","views":1588},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:305453/message:434824","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":true,"editFrozen":false,"body@stringLength":"406","rawBody":"Hi I have exactly the same need and had exactly the same setup-up as @DANMAN, until you ruined it with your update to PROFESIONAL in May 2020. If what you say is true, about NOT being able to synchronise the ext HDD, I will have to give up Dropbox and find Another solution :( Besides a lot of Pictures, I also have my Companys file server on the Dropbox and it is WAY too slow via \"smart sync\" :( /magnusa","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:434824_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1743510238417":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1743510238417","value":{"altText":"{login}'s 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