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Jens_sap's avatar
Jens_sap
Explorer | Level 4
4 years ago

Memory Usage - even when Dropbox is doing nothing

Hi, i have been using Dropbox for years and i am very satisfied.

 

I was noticing that Dropbox uses a relative high amout of memory even when the application was doing nothing.

My Dropbox-folder contains 667 files and 100 folders using 574MB.

 

This article high-cpu-usage mentions reasons for high CPU/RAM usage, but 1/4 GB of memory when doing nothing and a low number of files - is that ok ?

 

I spotted this behaviour when investigation the same issue with Microsoft Teams - Teams - High memory usage 

 

Below is a screenshot of my joblist.

 

Any opinions on this behaviour ?

 

BR

Jens

  • Walter's avatar
    Walter
    4 years ago
    I see; thanks for keeping us in the loop, Jens. 

    If you're still having issues with this, you may need to reach out to your IT department directly for further assistance. 

    Let us know of any updates!
  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    Hi there Jens_sap, let's see what we can find. 

    Could you check how many files you have syncing in your Dropbox folder?

    Also, have you noticed the activity increase when other third party apps are running as well, like any security software or antivirus?

    Give me a shout whenever you have a moment to check this out, thanks!
    • Jens_sap's avatar
      Jens_sap
      Explorer | Level 4

      Hi there.

       

      As stated in my first message my Dropbox folder holds now 660 files in 99 folders (did a little clean up yesterday)

       

      Antivirus/Security is from Cisco and it also takes a lot of ressources, but nothing compared to Chrome and the abominable Teams :-)

       

      I have attached a fresh shot fom today when the pc is almost idle. 

       

      No scannings are active.

       

       

       

      • Lusil's avatar
        Lusil
        Icon for Dropbox Staff rankDropbox Staff
        Out of curiosity, is there another OS profile that you could check this out on?
  • McSpeedmouse's avatar
    McSpeedmouse
    Helpful | Level 5

    Same problem here... What was the solution to the problem finally? - Seems more users have his problem, also on other OSses when I browse this forum...