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Forum Discussion
Newnesi
3 years agoExplorer | Level 3
MacOS 12.5 Beta (21G5063a) and Dropbox installation problem
Running this OS I have found that that Dropbox application would not start automatically. I removed the existing Dropbox app and attempted to reinstall it, but found that the installer would not open. I've re-downloaded the installation package from your web site, and restarted the computer, but the problem persists.
Hi @ewnesi, it seems like you still have the Dropbox desktop application installed on your machine if it is appearing in the activity monitor.
If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?
- NewnesiExplorer | Level 3
The Dropbox app would run and seemed to function correctly, but despite checking the preference for it to startup at login, it didn't do this.
Since then I've tried deleting the app (which worked) and reinstalling it, which didn't. The dmg package would not open and so whatever installer that is on there was not available.
If I run Dropbox from a Dropbox web page, it seems to run, and a number processes named Dropbox are listing in Activity Monitor (screenshot attached). These processes mostly don't run unless Dropbox is opened from a webpage.
- WalterDropbox Staff
Hey Newnesi - sorry to jump in here, but can you clarify what you mean when you say that you're running the app via a web page?
Also, note that the operating system you are running is not currently a fully tested or supported environment for the Dropbox desktop application since it's still in beta, so we might be limited to what we can suggest here.
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