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Forum Discussion
jeffgrahamnow
4 months agoNew member | Level 2
I see a "NetworkError when attempting to fetch resource" error and I can't access Dropbox.
Hello. I am having issues logging into my Dropbox account on one of my PC’s. I know the password because I can log into Dropbox on another computer. It will not log me in on that one computer, ...
- 4 months ago
Thank you for the reply.
I have Basic and I am not over my limit as I am only logged into one app.
It is working again now. After a few more login attempts and a few more reboots, it finally recognized my login.
Not sure what the problem was, but thanx for your ideas….jeff
Nancy
4 months agoDropbox Staff
Let’s see what we can find together, jeffgrahamnow!
First off, can you clarify your current plan (as shown here)? Is it possible you’re on a free Basic account and you’re trying to log in to more than 3 devices simultaneously? You can check the number of your devices from this page.
As for the Dropbox website, I'd like a screenshot of the error you’re receiving there.
Can you reset your Dropbox password, as a test, and let me know if it helps?
Keep me in the loop.
- jeffgrahamnow4 months agoNew member | Level 2
Thank you for the reply.
I have Basic and I am not over my limit as I am only logged into one app.
It is working again now. After a few more login attempts and a few more reboots, it finally recognized my login.
Not sure what the problem was, but thanx for your ideas….jeff
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