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Forum Discussion
JonatanLeopardi
6 years agoExplorer | Level 4
I get an error that the program can't start because api-ms-win-core-timezone-l1-1-0.ddl is missing?
I've tried reinstalling the program (several times) but it didn't work. I use the desktop app in my pc and the app in the other devices. I have this issue in my pc (running W7).
Any help?
Apply the following update to your system and try again.
- LusilDropbox StaffIf that doesn’t do the trick, could you please send me a screenshot of the error that you’re seeing (without any personal info)?Thanks in advance!
- JonatanLeopardiExplorer | Level 4
Thank you @Lusil!
I tried to do what you said (Advanced reinstall) but I can't even uninstall Dropbox. In a txt I copied the crash report (https://www.dropbox.com/s/10taaqk57vrdngg/Uninstall%20error.txt?dl=0).
And I also send you a screenshot of the error.
https://www.dropbox.com/s/vhpk4e379u64n84/Error.jpg?dl=0
Thank you in advanced!
Jonatan
- RichSuper User II
Apply the following update to your system and try again.
- AhirukoExplorer | Level 4
it say api-ms-win-crt-runtime-l1-1-0.dll is missing and i keep reinstalling dropbox and the same problem happen right away ,please help , is re installing the windows system gonna fix it?
i'm using Win 7
and downloaded the latest vir of dropbox
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