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Forum Discussion
Folder commands missing from "background" right click when I click on empty space next to folder
Hi there, previously, one was able to right click in empty space on a folder and have the same commands show up that show when right clicking on a folder:
These are the options that...
Rich
Super User II
Super User II
mgambrell wrote:
The problem is simple. On Windows 10, when right-clicking in the empty space in an explorer directory set to "Large Icons" view, no dropbox context menu appears.
Windows 10. Explorer set to show large icons. Dropbox context menu options are visible when right-clicking the empty space.
Please show me exactly where you clicked. Presumably it's at the bottom left of the context menu, where there's nothing at all, which would be the right place to repro the problem; however the context menu you got has "version history" which implies it's targeting a file. Then again, "Manage hard drive space" implies you targeted the directory. What would happen if you clicked "Version history" from here? What would it be the history of? I also don't have "Don't sync to Dropbox.com"; so in general I have a different menu from you in a number of different ways and any of the differences could be causing a problem. Is this due to it being a Business plan account?
Before I tested this just now, I uninstalled winrar, 7-zip, and open-shell to make sure none of those were causing incompatibilities. None of that helped, but I have other shell extensions that could still be conflicting.
- This has been so frustrating. May it be on Windows side or Dropbox side. Windows 11 has been disappointing in itself.
"As this is related to how the OS itself processes right clicks, there isn't much we can suggest to resolve or workaround this behavior", the "solution" says.
And yet check out this pic of tortoisegit doing the impossible (I'm not convinced the "solution"-giver actually understands the problem)
This is a duplicate of another bug, since it's being ignored by dropbox staff FOR NEARLY TWO YEARS, except in the form of A SUCCINCTLY WRONG EVASION OF RESPONSIBILITY.
I'll try to explain the problem again without referencing the prior issue, so that maybe I can find different words to describe it in a way that will be finally understood.
The problem is simple. On Windows 10, when right-clicking in the empty space in an explorer directory set to "Large Icons" view, no dropbox context menu appears. This is what most people would use to get the share URL for a directory they're working in. The context menu which should appear (and used to, and still does on Windows 7), is the one which is accessed by the following workaround:
1. Navigate up one directory
2. Rightclick on the entry for the directory you were just in.
To put it another way, the expected behavior is that the dropbox context menu for a directory be the same whether you right click on the directory item inside its parent directory, or in the empty space inside the directory itself.
"This is related to how the OS itself processes right clicks" is not an acceptable response. Other programs are able to present context menus in this scenario. "Those programs aren't using the exact folder you clicked in but rather merely showing generic options" is also wrong, just to forestall the possibility of that excuse. E.g. TortoiseGit shows identical context menus whether clicking in the empty space or on the directory item in the parent directory.
