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Forum Discussion
Duplicate Dropbox Options in Context (Right Click) Menu - Windows 11
Title pretty much sums it up. When I right click a file in dropbox or Winblows explorer tree, there are 2 sets of Dropbox options.
With other installed apps and options I've enabled, right click m...
Hi everyone,
Our team has implemented a fix for the duplicate context menu items in Windows 11 that you reported.
Please let us know if you still encounter this issue.
Thank you,
Sam
Jay
Dropbox Staff
Dropbox StaffHi BD_CSB, thanks for bringing this to our attention.
Could you try quitting and restarting the Dropbox desktop application?
I'd also recommend rebooting the entire machine as well to see if this helps.
Keep me updated with any progress!
Hey,
Thanks for the reply.
The issue has existed since getting this machine new last March.
Many reboots and restarts of the program since then.
Issue persists.
- Walter
Thanks for clarifying that for us BD_CSB
Could you also let us know the app's version and status as shown in your taskbar?
Also, have you tried reinstalling the app since you first noticed this?
Hi,
I have those entries too. This is not a one user issue, it's a "feature" of your desktop client. I wonder why the people at support don't know that this is not an error, but something embedded into the software.
Please, correct it or, at least, tell us how to consolidate the Dropbox entries, because this is ridiculous and quite annoying to have all those options (many of them duplicated) bloating the context menu.
Fix this ASAP, please.
Exactly!
Whenever I'm told: "Uninstall and reinstall", I'll ways take that to mean: "We've got nothing really and/or we don't want to spend much time sorting it out."
If this is by design, the team at DB needs to shake their collective head.
