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Forum Discussion
Dropbox Win10 App Not Loading
The Dropbox app is not starting with the computer, and when I double-click the icon in the Start menu nothing seems to happen. Checking with Task Manager, three processes do open, only to then close one after the other. Have tried uninstalling, but it fails. Restarting the computer has made no difference, and it is still listed in Startup Apps, and checked as 'on'.
It did occur to me my security software, Avast, might be interfering, not least since I had very similar issues with OpenOffice a short while ago that proved to be caused by the increasingly overzealous Avast blocking it. Even after turning off the latter, though, Dropbox still won't load. All suggestions greatly appreciated.
- I see, thanks for the update!
Can you try reinstalling the application (without uninstalling), to see if that helps?
- Hannah
Dropbox Staff
Hey SkycladFox, welcome to our Community!
Can you please check the sync status of the Dropbox application, by hovering your mouse over the Dropbox icon in your system tray?
Keep me posted!Neglected to mention: the icon doesn't appear in the system tray.
- HannahI see, thanks for the update!
Can you try reinstalling the application (without uninstalling), to see if that helps?
