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Forum Discussion

SebastiaanH's avatar
SebastiaanH
New member | Level 1
15 hours ago

I can not download the app on my Mac after changing the name of the user map

I changed the user map on my mac from "Liefjesbook" to "myname".

I uninstalled & installed the dropbox app many times, also after restarting my mac a few times.

Always get the message that Dropbox can not be started.

When I check the information, I see that dropbox is still looking in the old user map name "Liefjesbook", which does not exist anymore. It needs to look for the new user map. 

 

Please, can someone help me? I tried everything.


Thanks in advance !!!

Desktop
Error Messages
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    4 hours ago

    Thanks for letting us know, SebastiaanH.

    Can you try the steps listed here, to see if they help?

    Keep me posted with the results.

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