You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

SkycladFox's avatar
SkycladFox
Explorer | Level 4
4 years ago

Dropbox Win10 App Not Loading

The Dropbox app is not starting with the computer, and when I double-click the icon in the Start menu nothing seems to happen.  Checking with Task Manager, three processes do open, only to then close...
Desktop
Setting up the apps
Windows
  • Hannah's avatar
    Hannah
    4 years ago
    I see, thanks for the update!

    Can you try reinstalling the application (without uninstalling), to see if that helps?
SkycladFox's avatar
SkycladFox
Explorer | Level 4

Neglected to mention: the icon doesn't appear in the system tray.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
4 years ago
I see, thanks for the update!

Can you try reinstalling the application (without uninstalling), to see if that helps?
  • SkycladFox's avatar
    SkycladFox
    Explorer | Level 4
    4 years ago

    App now working again!  Hopefully it stays that way.

     

    Thanks for your help. 😄

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago
      Perfect! Happy to help.

      If you need anything else, make sure to give us a shout and have a great week ahead!
      • Daff's avatar
        Daff
        Explorer | Level 3
        3 years ago

        I am having the same issues as described here. Tried to install again without uninstalling but still end up with the same result.

        I'm using Windows 11.

        Any other options i should try?

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