You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

SkycladFox's avatar
SkycladFox
Explorer | Level 4
4 years ago

Dropbox Win10 App Not Loading

The Dropbox app is not starting with the computer, and when I double-click the icon in the Start menu nothing seems to happen.  Checking with Task Manager, three processes do open, only to then close...
Desktop
Setting up the apps
Windows
  • Hannah's avatar
    Hannah
    4 years ago
    I see, thanks for the update!

    Can you try reinstalling the application (without uninstalling), to see if that helps?
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
4 years ago
Hey SkycladFox, welcome to our Community!

Can you please check the sync status of the Dropbox application, by hovering your mouse over the Dropbox icon in your system tray?

Keep me posted!
  • SkycladFox's avatar
    SkycladFox
    Explorer | Level 4
    4 years ago

    Neglected to mention: the icon doesn't appear in the system tray.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago
      I see, thanks for the update!

      Can you try reinstalling the application (without uninstalling), to see if that helps?
      • SkycladFox's avatar
        SkycladFox
        Explorer | Level 4
        4 years ago

        App now working again!  Hopefully it stays that way.

         

        Thanks for your help. 😄

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