You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
stephenbigcuddles
2 years agoExplorer | Level 3
Dropbox update android
Dropbox will not allow files to be opened, says needs update. Cannot see how to update the app.
- 2 years ago
You should be able to find the relevant option in the app's settings
On your Android device, follow these steps:
1. Tap the menu icon in the upper-left corner of the screen
2. Select "Settings"
3. Select “Clear Cache”Once this is done then please ensure you log out of the Dropbox application, then restart your device and log back in again.
rrierson
Explorer | Level 4
I have used Dropbox with Excel for many years now but starting today when I try to open an excel spreadsheet through Dropbox (this is on my phone. Samsung Galaxy S22) I get a message saying the following:
Dropbox Update Required
To open this file, please update your Dropbox app.
It has been updated. I have reinstalled the app and I'm still getting the same problem. If I open excel and navigate to my Dropbox file I am able to open and edit the file this way but I would prefer my original way of doing it if I could be guided to a fix. Thank you in advance.
Dropbox Update Required
To open this file, please update your Dropbox app.
It has been updated. I have reinstalled the app and I'm still getting the same problem. If I open excel and navigate to my Dropbox file I am able to open and edit the file this way but I would prefer my original way of doing it if I could be guided to a fix. Thank you in advance.
st888888
2 years agoHelpful | Level 5
same here. anyone who why?
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