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Forum Discussion

JennJD10's avatar
JennJD10
Explorer | Level 4
3 years ago

Dropbox to Goodnotes 5

I have always been able to export files from Dropbox to Goodnotes using  SHARE-EXPORT FILE and then chosing the Goodnotes icon from the list.  As of today the Goodnotes icon no longer appears in this...
Export
Mobile
Setting up the apps
Third Party Integrations
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey JennJD10, how are you today? 

 

Let's see what we can find on this, although it sounds like Goodnotes might have changed the way they interact with us. 

 

Can I ask if you're using iOS or Android? Any screenshots you want to send my way are definitely welcome. 

 

Keep me posted, and we'll take it from there.

Regpet's avatar
Regpet
Explorer | Level 4
3 years ago

I have the same problem - I am using ios 16 (but it was the same problem with ios 15)

any solution

best regards

Peter

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey Regpet! I hope you’re doing well. 

     

    Did the option to export your files to Goodnotes disappear all of a sudden or was there any type of update that could have affected this? 

     

    Have you, by any chance, tried to reinstall Goodnotes on your mobile device and nothing changed?

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