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hshupe16's avatar
hshupe16
Helpful | Level 5
8 months ago

Desktop folder icons look different when compared to online folders

  Hello! See the blue folder icon above. This differs throughout our organization and online. I would think this means a shared folder but in the online version this folder shows that it's a...
Desktop
GUI
Web
Windows
  • hshupe16's avatar
    hshupe16
    8 months ago

    I was able to solve the problem. I had to open the registry editor on my computer. 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Hi hshupe16, thanks for messaging the Community!

 

How does the folder appear on the Dropbox site?

 

could you attach a screenshot showing this for us?

 

This will help me to assist further!

  • hshupe16's avatar
    hshupe16
    Helpful | Level 5
    8 months ago

    Hi Jay,

     

    Thank you for getting back to me. See below: 

     

     

    So, the weird thing is this folder is on all of our DB organization's desktops but my boss is the only one who has this BCS bidding folder blue icon in the app. Below is what mine looks like in the app: 

    Thank you,

     

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