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Forum Discussion
Couldn't start Dropbox - permissions error - Windows 10 update created user.000 folder
Couldn't start dropbox.
This is usually because of a permissions error.
Recent Windows 10 update renamed C:/Users/Chris to C:/Users/Chris.000 and created empty C:/Users/Chris.
Dropbox is look...
Hi
Another reboot and the test file has appeared on my PC
Thanks for your help
Chris
Hi Lusil
Thanks for the advice. I had rebooted multiple times. Virus check was switched off (another consequence of the Windows update perhaps). I uninstalled and reinstalled Dropbox and it defaulted to the correct folder C:\Users\Chris.000\Dropbox.
So it now opens OK on Windows - Great.
Unfortunately it is not syncing with the cloud.
I created a new file on my tablet.
Logging into dropbox from Chrome I can see the new file. It does not appear in the Dropbox folder in Windows.
If I edit an existing file on Windows - it does not change in the Cloud.
Hi
Another reboot and the test file has appeared on my PC
Thanks for your help
Chris
- Lusil
Dropbox Staff
That's great to hear, ChrisJS!
If you have any other questions in the future, don't hesitate to give us a nudge. In the meantime, have a wonderful day ahead!
Every time Winbdows 10 updates this happens to me. A reboot was not helpful. The only solution I have been able to use is a system restore. Please help!
- Lusil
Hey stagdancer, sorry to hear that you're also having trouble with this.
If you're also getting an error message with a hyperlink, could you please click on it and send me the complete error log?
Let me know what you find!
