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Forum Discussion

01SK1975's avatar
01SK1975
Explorer | Level 3
8 months ago

Can't install Dropbox on Win 11 Pro - "download failed" error

After reinstalling my computer, same hard- and software, I can't install Dropbox. Tried all solitions, automatic and manual, without firewall, etc., to no avail.   Says it confirms the download...
Desktop
Error Messages
Install
Windows
  • TWOcvfan's avatar
    TWOcvfan
    3 months ago

    I had the same problem and using the offline installer worked 👍

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hi there, 01SK1975, thanks for bringing this to our attention.

 

Have you tried installing the app using the offline installer, to see if that helps?

 

Keep me posted.

TWOcvfan's avatar
TWOcvfan
New member | Level 2
3 months ago

I had the same problem and using the offline installer worked 👍

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