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Forum Discussion
4 files are perpetually syncing on Mac OS, and I can't identify which files
Using Dropbox (version 212.4.5767) on iMac (OS X Ventura). App works fine. But when I pull down the menu from the Dropbox icon in the menu bar, it *always* says "Syncing 4 files"
I have no idea what these files are. I uninstalled and reinstalled the Dropbox app. And still the 4 files are syncing 24/7.
When I "view sync issues" it gives no info.
How can I determine what four files are involved here?
310,380 items are in my dropbox folder
- Jay
Dropbox Staff
Could you try using selective sync to reduce that number to below 300,000 files, as any number above this can negatively affect the performance of the Dropbox desktop application?
Wow thank you, I did not know this. I can easily reduce the total file number. Thanks very much for the quick reply. I'll give this a try.
The frustration is that I do not know what four files are involved.
- Walter
Hi bachtenor - could you click on the Dropbox icon in your menu bar and then on the 'View sync issues' option?
Do you see anything reported there?
Also, have you tried fixing your hardlinks and permissions since you first noticed this?
same issue here
- Walter
Hi there Morikone - sorry to hear about this.
Can you please send us a screenshot of the app's exact status and version as shown in your menu bar/system tray so that we can have a look too?
