You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
bachtenor
13 hours agoNew member | Level 1
4 files are perpetually syncing on Mac OS, and I can't identify which files
Using Dropbox (version 212.4.5767) on iMac (OS X Ventura). App works fine. But when I pull down the menu from the Dropbox icon in the menu bar, it *always* says "Syncing 4 files"
I have no idea wha...
bachtenor
12 hours agoNew member | Level 1
310,380 items are in my dropbox folder
- Jay11 hours agoDropbox Staff
Could you try using selective sync to reduce that number to below 300,000 files, as any number above this can negatively affect the performance of the Dropbox desktop application?
- bachtenor8 hours agoNew member | Level 1
Wow thank you, I did not know this. I can easily reduce the total file number. Thanks very much for the quick reply. I'll give this a try.
- bachtenor7 hours agoNew member | Level 1
I actually removed some archival files from Dropbox altogether, reducing the total Dropbox content to 279,000 files. It re-indexed but it now continues to say "Syncing 4 files"
- bachtenor5 hours agoNew member | Level 1
The frustration is that I do not know what four files are involved.
- Walter5 hours agoDropbox Staff
Hi bachtenor - could you click on the Dropbox icon in your menu bar and then on the 'View sync issues' option?
Do you see anything reported there?
Also, have you tried fixing your hardlinks and permissions since you first noticed this?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!