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Forum Discussion

01SK1975's avatar
01SK1975
Explorer | Level 3
8 months ago

Can't install Dropbox on Win 11 Pro - "download failed" error

After reinstalling my computer, same hard- and software, I can't install Dropbox. Tried all solitions, automatic and manual, without firewall, etc., to no avail.

 

Says it confirms the downloading failed. What so ever that means!

 

Desktop
Error Messages
Install
Windows
  • TWOcvfan's avatar
    TWOcvfan
    3 months ago

    I had the same problem and using the offline installer worked 👍

    • 01SK1975's avatar
      01SK1975
      Explorer | Level 3
      8 months ago

      Yes, with same error.

       

      "Confirmation that the downloaded file failed" ... probable it didn't download properly. The installationfile does so though.

    • 01SK1975's avatar
      01SK1975
      Explorer | Level 3
      8 months ago

      Tried using a different browser, first one was Edge. Now trying Brave it keeps waiting for download and retrying, until it also fails.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        8 months ago

        Thanks for the update, 01SK1975.

         

        Hmm, can you try another browser, like Firefox or Chrome and let me know what you see with those?

    • TWOcvfan's avatar
      TWOcvfan
      New member | Level 2
      3 months ago

      I had the same problem and using the offline installer worked 👍

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