You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

GABRIEL D.2's avatar
GABRIEL D.2
Explorer | Level 3
6 months ago

Selective Sync not freeing up space on Mac

When I use selective sync to make some files/folders offline, they delete from my Finder, but the available space does not change. My MacBook Pro internal hard drive is out of space, no matter how mu...
desktop
Mac
Storage space
sync
  • JohnnyDogman's avatar
    JohnnyDogman
    6 months ago

    Sorry to hear about the trouble with Selective Sync. Here are some additional steps to try:

    1. Move Dropbox Folder:

      • Try moving the Dropbox folder to a different location, such as the Library folder. Go to Dropbox Preferences > Sync > Move.

    2. Reindex Spotlight:

      • Reindex Spotlight to ensure your Mac is recognizing the freed-up space. Go to System Preferences > Spotlight > Privacy, add your hard drive, then remove it to trigger reindexing.

    3. Clear Dropbox Cache:

      • Delete the contents of ~/Dropbox/.dropbox.cache to clear temporary files that might be taking up space.

    4. Check Storage Usage:

      • Use a disk space analyzer tool (like DaisyDisk) to see what's consuming space on your hard drive.

    If these steps don’t resolve the issue, it might be worth reaching out to Apple for further assistance, as it could be a macOS-related issue.

JohnnyDogman's avatar
JohnnyDogman
Collaborator | Level 8
6 months ago

Sorry to hear about the trouble with Selective Sync. Here are some additional steps to try:

  1. Move Dropbox Folder:

    • Try moving the Dropbox folder to a different location, such as the Library folder. Go to Dropbox Preferences > Sync > Move.

  2. Reindex Spotlight:

    • Reindex Spotlight to ensure your Mac is recognizing the freed-up space. Go to System Preferences > Spotlight > Privacy, add your hard drive, then remove it to trigger reindexing.

  3. Clear Dropbox Cache:

    • Delete the contents of ~/Dropbox/.dropbox.cache to clear temporary files that might be taking up space.

  4. Check Storage Usage:

    • Use a disk space analyzer tool (like DaisyDisk) to see what's consuming space on your hard drive.

If these steps don’t resolve the issue, it might be worth reaching out to Apple for further assistance, as it could be a macOS-related issue.

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