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Forum Discussion
Referrals ineligible
Hello,
I have at least 4 people that have accepted and downloaded DB from my invitations. AFTER they did, DB suddenly marked them as ineligible. I want my space. Please help.
Hi, I sent out three referrals today. One of them worked fine, the other two both resulted in "Ineligible" tags in my "From Referrals" section. At least one of those two users is certain he had never had an account, the third person might have had a prior account, she's not sure. So at least 2 of the 3 should definitely have worked. We think the third should have also, but aren't absolutely certain on that.
Megan
Dropbox Staff
Dropbox StaffHi Dorian_C, let's jump right into this!
In order for us to have a closer look into this, I'd need some account-specific info. Can I send you an email, please?
Keep me posted!
Yes, Megan, absolutely. That would be great. Please send me an email. I assume you have the address from my account? If not, let me know. Thanks.
I was registering my parents to be able to save their pictures on dropbox. As a bonus i get 500mb extra space. It went well with my first parent but the next turned out ineligible in error. I had the bright idea to use my phone because their phones are set to Spanish which isn't easy for me but can someone fix this please?
