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Forum Discussion
Queen22
3 years agoHelpful | Level 5
Referrals ineligible
Hello,
I have at least 4 people that have accepted and downloaded DB from my invitations. AFTER they did, DB suddenly marked them as ineligible. I want my space. Please help.
maher1982
Super User
This may mean that the recipient already has an account with Dropbox, or that the recipient is attempting to register with the same computer as you. also if they download the dropbox on their phone , this is not counting
Queen22
3 years agoHelpful | Level 5
Hello,
None of them already have DB but2 of them downloaded on the same PC (but different user accounts).
Thanks,
- Megan3 years agoDropbox Staff
Hi Queen22, let's see what I can do to help!
I just sent you an email, in order for us to have a closer look into this. Respond back to me, and we'll take it from there.
Cheers!
- explores3 years agoExplorer | Level 4
Hi, I also have a similar problem, as I got a refurbished machine and also did not receive the bonus referral storage. can someone please get in touch with me? thanks!
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