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jenfrentz's avatar
jenfrentz
New member | Level 2
4 months ago

Backups are taking up my space, but I didn't back up any devices

Hi! My account tells me that 80% of my space is used for "backup" but I am not backing anything up to my dropbox.  How can I clear up this space?     Thanks for your help!
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
@jenfrentz wrote:

My account tells me that 80% of my space is used for "backup" but I am not backing anything up to my dropbox.  How can I clear up this space?  

You likely enabled the Backup feature without realizing it. Check your Backups page.

jenfrentz's avatar
jenfrentz
New member | Level 2
4 months ago

Thanks for your quick reply.  When I go to backups it looks like this:

 

It won't let me delete the mac one.  When I click on it I get the following "let's get started" prompt further proving (in my mind) that I don't have the Mac back up initialized.  

 

 

So I'm not sure how to delete it if it's not there to begin with.  Thoughts?

 

Thanks again!

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    4 months ago

    Hey jenfrentz, thanks for reaching out to us.

     

    Is it possible that it was an external drive that you backed up to your Dropbox instead?

     

    What do you see in your backups page?

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