You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Ovi A.1's avatar
Ovi A.1
Helpful | Level 5
2 years ago

Dropbox (backup?) folder taking up 1.6TB on the device.

Hi, so my Mac has been playing frequently ever since the major Dropbox update. And after a while of normality, my Mac is playing up again. And I’m 90% sure Dropbox has something to do with it. And I know this because every time I’ve had problem with Dropbox my Mac would slow down and the Bluetooth would continuously cut off. 

Now, I’m seeing the same symptoms. I’ve deleted Dropbox from my Mac and going to the CloudStorage location, I noticed a Dropbox folder labelled with last year’s date taking up 1.6TB of space on my Mac. Is this a backup? I want to delete it, but I need to be sure.

  • Megan's avatar
    Megan
    2 years ago

    Hey Ovi A.1, if you don't see any icons there, then you can safely delete the folders without affecting your account online.

     

    When you uninstall the app, the Dropbox folder isn't removed automatically. This is the culprit behind this.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hey Ovi A.1, let's jump right into this! 

     

    Since you deleted the app, you should be good to delete the folder. However, here's what we can check, in order for us to be fully certain: 

     

    The content in the Dropbox folder that you see in the CloudStorage location, does it have any syncing icons next to it? If not, then you should be okay.

     

    Also, do you wish to let me know more about the issues you came across, after updating to the new Dropbox for macOS? 

     

    Let me know more, and we'll take it from there!

    • Ovi A.1's avatar
      Ovi A.1
      Helpful | Level 5

      No, there are no syncing icons next to them. My Dropbox storage is only 2TB. Two of these folders (four in total) equal 2.5TB (one is 1.6TB, the other over 900GB).

       

      What could these folders be? They’re located in ~/Library/CloudStorage

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hey Ovi A.1, if you don't see any icons there, then you can safely delete the folders without affecting your account online.

         

        When you uninstall the app, the Dropbox folder isn't removed automatically. This is the culprit behind this.