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Forum Discussion

Nik10's avatar
Nik10
Helpful | Level 5
7 months ago

I can't access the backup files from my Windows device

For some reason there is no access to the backup files from my computer, please look at the screenshots.
Thank you

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff

      Hey Nik10, I hope you're doing well! 

       

      The message above isn't entirely clear, so I just wanted to check if you wish to delete your bank info from the account. 

       

      Is that the case? If not, feel free to elaborate a bit more. 

       

      Thank you!

      • Nik10's avatar
        Nik10
        Helpful | Level 5

        Hello!
        Yes, I wanted to delete my bank card.
        Thank you