You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

neilBar's avatar
neilBar
Helpful | Level 5
2 years ago

If I upgrade and then revert to basic do I lose the space I earned?

Hi all, 

If I upgrade from Dropbox basic and then find I need to revert to basic, do I lose the basic expansion space I earned by making referrals.

I earned 6.2G which suits me well, I'm unsure that I'll use much more, but I could not manage if it reverted to 2G

Does anyone know for sure please?

 

many thanks

Neil

 

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    neilBar wrote:

    If I upgrade from Dropbox basic and then find I need to revert to basic, do I lose the basic expansion space I earned by making referrals.


    No, you won't lose the original space earned through your referrals. As long as you're on a paid subscription your referral space will double from 500MB to 1GB each. After you downgrade back to Basic your referral space will be halved back to 500MB each.

  • bucky_geo's avatar
    bucky_geo
    Explorer | Level 4

    My basic account is 6 Gb. If I upgrade now, and later revert to "basic", will my capacity revert to the original 6gb?

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff

      Hi there, bucky_geo, thanks for posting to our Community!

       

      I moved your post to a thread that has some info you'll be interested in.

       

      Check it out and let me know if you have any questions.

       

      Cheers!

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!