You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
User_624
2 months agoExplorer | Level 3
How can I figure out which files/folders take up space on my Dropbox account?
Hi team,
I started my account long time ago but am new to the community forum. my account shows storage full. eventhough I have only. around 600MB files in my drive. How to check which folder takes up most space? I tried clicking each folders in the homescreen under 'All files' which has only around 600MB files. here it shows regular files, how to find which files or folder location?
can you help me to find more information.
regards
Hi User_624! Welcome aboard our Community.
From your first screenshot, it looks like your personal Dropbox files are taking up most of the space indeed.
To calculate the size of your files/folders, you can follow these steps.
Finally, keep in mind that shared files/folders use space from your Dropbox account, as well.
Let me know if that helps or if I can assist further.
- NancyDropbox Staff
Hi User_624! Welcome aboard our Community.
From your first screenshot, it looks like your personal Dropbox files are taking up most of the space indeed.
To calculate the size of your files/folders, you can follow these steps.
Finally, keep in mind that shared files/folders use space from your Dropbox account, as well.
Let me know if that helps or if I can assist further.
- User_624Explorer | Level 3
thanks for the response. I had 2 folder which was showing >400MB which I thought , just 400 but when I deleted those, the storage space issue resolved.
once again thank you.
have a nice day
regards
- T_theresa_ACommunity Manager
Hi User_624, I am glad to see that your storage space issue has been resolved.
I am Theresa one of the Community Managers here at Dropbox 👩💻 .
I'm super interested to hear how you use Dropbox! If you're open to sharing, I'd love to listen 🙌.
I'm always eager to learn about different workflows, and who knows… we might have some handy tips to share with you to make your Dropbox experience even better 🤝🎉.Looking forward to hearing from you,T😺 (Dropbox Community Manager)
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!