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Forum Discussion
dropbox says "not enough space" even though I have 2 GB and only 1 file with 35kb is saved :/
Hello,
I cannot understand why dropbox says "not enough space" even though I have 2 GB and only 1 file with 35kb is saved. This is the first time since many years that this happens. 😕
Thank you ...
Rich
Super User II
Super User II
FixMyRun wrote:
Why, when I have acres of storage space am I told I don't have enough left?
Are you sure the message is referring to the amount of space available in your Dropbox account, and not the amount of available hard drive space? Remember that the Dropbox folder on your computer is a regular folder like any other and it takes up space on your drive. If your drive is full you won't be able to import files from your camera to the Dropbox folder.
- My HD has >1.8TB of space available
- Walter
Dropbox Staff
Hey FixMyRun, sorry to jump in, but can you clarify if you're noticing this behavior with the latest stable version of our desktop app?
If you do, can you also check if this is happening with other devices too? Apart from the camera you mentioned that is.
- It happens regardless of the device.
The only solution is to log out then log in again.
Often that means double checking what has been already downloaded from the devices so I don’t get duplicates which is a pain but at the moment all is working fine, I now tend to wipe the devices I’m importing from on a regular basis.
