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Forum Discussion

Mace68's avatar
Mace68
Explorer | Level 4
3 years ago

Cannot view size of Vault or any folders within it using Web interface.

I cannot view size of my Vault, as calculate size doesn't seem to be an option for it when displaying "All Files", and I only get the following when trying to calculate any folder sizes within the Vault (the folder in the example is not large at all).

 

 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi @, thanks for bringing this to our attention.

     

    Do you have the Dropbox desktop application installed? 

     

    Are you able to view the size of the Vault from Explorer/Finder when the Vault folder is mounted?

     

    This will help me to assist further!

    • Mace68's avatar
      Mace68
      Explorer | Level 4

      I use Linux so unfortunately my Dropbox client is lacking in many features including Vault sync.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hi Mace68, out of curiosity, have you tried a different browser to calculate the size of the folder within your Vault? 

         

        If so, does it display the same message? 

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