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TheBackerUpper
10 months agoNew member | Level 2
Web browsers keeps getting stuck when uploading files
I am extremely frustrated with my attempts to use dropbox today and in the past. Today I was a deadline and wanted to ensure all my systems were backed up so I can work on recovering productivity, but the installer won't install on my linux system and the web browsers keeps getting stuck at a fraction of the total file download.
I have drpbox on almost every single exception available on my firefox browser. Today I noticed this happening and I have no idea what I can do about it as support seems unavailable on the weekends.
The uploader seems to discard my upload list whenever the page is left, or after the system pauses my upload and I try to refresh the page or am forced to reboot to try to make the uplaod continue.
Lucky I am just learning all of this during a trial free test, I would be absolutely livid if I was paying for this. **bleep** me
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- NancyDropbox Staff
Hi TheBackerUpper, and thanks for posting here.
Can you clarify what’s the total size of files you’re trying to upload at once via the Dropbox website?
If you haven’t tried this already, I’d like you to open an incognito window on your Firefox browser as well, and test this there. Does the same thing keep happening?
Keep me posted for any updates.
- rifaiNew member | Level 2
I've also been experiencing upload hangs quite frequently in Firefox for a long time now, even with files as small as 400MB. It's frustrating that this issue hasn't been resolved yet. Is there any progress on a fix for Firefox users?
- TheBackerUpprNew member | Level 2Seems to not matter if my files are many, not many, large or small, at a certain point it just hangs up during upload. I then try to refresh and my upload list disappears so I have to check what’s been uploaded and attempt to upload what is missing. It’s resulted in some of my files being corrupted as it was cut off before it finished etc. very inconvenient, I’m sad to say I’m pretty disappointed so far
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