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Forum Discussion
"We’ve suspended your sharing activity" error
Hi, Recently I stopped being able to join shared folders and when I share I folder myself I get this error: "Can't share file. We’ve suspended your sharing activity because of a violation of Dropbox...
Hi Dropbox community, I just tried to share a link from my dropbox account and I get the above error. I'm unsure what the problem is, please help.
Megan
Dropbox Staff
Dropbox StaffHi deehat, let's see what we can find together on this!
Based on the error you received, it sounds like your sharing ability might have been temporarily suspended. You can find out more info at this Help Center article.
Have you recently shared a link which could have been downloaded many times, or to a large file?
This will help me to assist further!
Hi @Megan, thanks for your response. I really don't know. It's a personal dropbox account that I've had for a very long time. I've looked at my shared folders, files and links, and the last time I actively shared a link was in 2021 it appears. There's nothing too large on there and there are not even many files. So I really don't know.
Is there no way for you to check what the issue might be from your end?
Thanks,
Daniel.
Hi @Megan, I am unable to find any links I might have shared that was downloaded too many times. This is an old dropbox personal account and the last time I actively shared a file was in 2021. I just tried to copy a link and save it for reference today, before I realised that I could not do it. Can you please check for the issue from your side?
Thanks,
Daniel.
- Hannah
Hey MrSuddenJoy, did you check out the article that Megan linked you?
It contains all the info/causes of issues like this and it should help you narrow down the cause for your case as well.
Hannahplease excuse my late reply (have been hospitalised) but yes, Ive checked what Megan linked me and this was helpful.
- Jay
Hi deehat, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?
Yes Jay, you can reach out to the email associated with my forum profile. It is strange this is now a common issue with many users it seems. I'll look out for your email. Thanks,
What this is all about Megan? Ive shared countless files' types (photos, pdfs, docx, possibly other also) and NEVER had my share stopped/interrupted. Unless I unshare specific file(s) of course.
