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Forum Discussion

jjbveld's avatar
jjbveld
Explorer | Level 4
11 months ago

Waiting to sync (Mac)

Since yesterday, Dropbox won't sync files on my iMac. The app constantly says 'syncing 175 files', but nothing happens Manual upload does work. So apparently there is nothing wrong with the interne...
Desktop
Dropbox Basic
Mac
Sync
  • Mark's avatar
    Mark
    11 months ago

    Is it possible to see which files are syncing based upon the icons of the folders in Finder?

     

    If so try moving the folder/directory out of Dropbox to say desktop, let it sync to clear icon/up to date and then return it the folder. That usually works. 

3d's avatar
3d
New member | Level 2

I am having exaclty the same issue.  Just keeps saying "syncing 1518 files" but nothing happens and dropbox icon in mac menu bar has an X in the lower right hand corner".

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
9 months ago

Sorry to hear about this, 3d.

 

Which version of the Dropbox app do you currently have installed? You can see what by hovering over your Dropbox icon.

 

Have you also checked out this article for some possible troubleshooting steps?

  • jcglf's avatar
    jcglf
    Explorer | Level 3
    6 months ago

    Same boat here. Mac OS 14.5. DropBox v203.3.4712. Stuck or hung up "waiting to sync" 2641 files. I have turned off and on. Logged out and in. Deleted DropBox and reinstalled. And still hung "Syncing 2,641 files." Please advise.   

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      6 months ago

      Sorry to hear that, jcglf.

       

      Can you try these steps here and let us know if they help?

      • JCGLF 's avatar
        JCGLF
        New member | Level 2
        6 months ago
        They did not. I restarted post-reset hard links and DropBox is still hung.
    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      6 months ago

      Hmm, you previously had the beta version installed (v203.3.4712).

       

      Which version do you see now after reinstalling?

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