We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
Video upload from a mobile, blocked
I'm trying to upload a video from a mobile, but it is stopped saying the dropbox is full. It was almost full when I tried the first time, but I have made some cleaning and I have now 6 GB available. ...
Hi gregorio_escalada, glad everything is resolved!
If you need anything else, you know where to find us!
This is the sequence. In the dropbox app the file is in red, with a message that "The file cannot be upload. The account...". Then I have the option to retry, and I get a notification of the dropbox account is full, and the same first situation.
Hello again. I've installed a file manager in the mobile, and I have found the blocked file. The Dropbox app was right, the video is 8GB large, so I don't have space enough in my account. Thank you for your time, and sorry for the problem. Have a nice day
- Megan
Dropbox Staff
Hi gregorio_escalada, glad everything is resolved!
If you need anything else, you know where to find us!
