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Forum Discussion

Ttbomk's avatar
Ttbomk
Helpful | Level 5
2 years ago

Why did Google block Dropbox?

Hey all! 👋

 

Suddenly Google started blocking access for Dropbox

When trying to download a file from a Google Drive account or create Google Docs documents, an error appears (screenshots👇)!

Everything worked until today.

How to solve the problem?

 

Thanks a lot!
Andrey

 

Error Messages
Google
Third Party Integrations
  • Sam DBX's avatar
    Sam DBX
    2 years ago

    Hi all,

     

    The ability to import files directly from Google Drive is back and working as expected.

     

    Let us know if you still have issues.

     

    Thanks,
    Sam 

  • Ttbomk's avatar
    Ttbomk
    Helpful | Level 5
    2 years ago

    Additional detail :exclamation_mark:️

    In Google settings account , access to Dropbox is provided (screenshot👇)

      • Ttbomk's avatar
        Ttbomk
        Helpful | Level 5
        2 years ago

        Hey Hannah 

         

        Browser cache cleared (Google chrome, Edge). The mistake was repeated.

         

        Regards,

         

  • catdoc's avatar
    catdoc
    Explorer | Level 4
    2 years ago

    same issue here!

    Normal access to Dropbox otherwise, only issue is accessing Google drive via the ellipsis.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey Freddydoo, sorry to hear that.

       

      Have you tried any of the troubleshooting steps on this thread?

      • Freddydoo's avatar
        Freddydoo
        Explorer | Level 4
        2 years ago

        Hey Hannah,

        thanks for reaching out. Yes - still the same issue. 

        Dropbox just working fine. In Incognito-Mode I have the same issue. I 

         

        thx

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