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Forum Discussion

Jerodet's avatar
Jerodet
New member | Level 2
2 years ago

Unable To Create Share Link To File

I uploaded a new file to an existing folder.  The other files in the folder allow me to create a share link, but the new one gives me this error: "Couldn't copy the link. You don't have permission to create a link to this content."  I am the sole owner and user of this account.  What's the problem, and why is there no way to contact support directly?  Thank you if you can assist. 

  • Update - I logged out and back in a few hours later, and was able to get the link.  Who knows what happened - anyways, it's working now. 

  • Jerodet's avatar
    Jerodet
    New member | Level 2

    Update - I logged out and back in a few hours later, and was able to get the link.  Who knows what happened - anyways, it's working now. 

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