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Forum Discussion
"There was a problem completing this request" error when trying to join a Dropbox team
Hello together,
im in no team and i want to joyn a dropbox team from a invite.
When i try to joyn the team i have a error "There was a problem completing this request.
What can i do ?
Hannah
Dropbox Staff
Dropbox StaffHi there, Monster1926, and happy Monday!
Are you still having this issue?
Have you tried accepting the invitation while logged in from a different web browser or from private browsing?
Let me know how it goes.
Hello Hannah
thanks dor the reply.
Yes i try today but the same issue.
So i tried from a different browser.
From i different PC and Smartphone.
From i different IP.
From icognito browser.
Nothing helped :(
What can i do ?
- Hannah
Thanks for the update here, Monster1926.
Just to confirm, you're not already a member of another team or perhaps a trial team, right?
Do you see that you have just a free Basic account, when you check your account settings here?
Hallo Hannah,
no im not member ofy any Team.
And now i have only i basic account.
Here the screenshot. I click on your link.
