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Forum Discussion
Stuck in queue when uploading from the web
I was creating folders and uploading files all morning and then, suddenly...all of the new images I went to upload are stuck in queue. I realized some of us DropBox users have had the same problem (as I found online) and so I immediately thought if I deleted some folders and files on my account as I only have 2GB of storage, that it would solve the problem. Now I thought I would have ample room to try and upload files, but I was wrong. So after that I -
1. Deleted caches
2. Browsing history
3. Went from private browser to public browser
4. Tried to only upload one file
5. Refreshed my WIFI connection on my computer
6. Plugged in my computer
Still nothing. I tried to upload one file that I tried earlier, but it's is still in queue. I use a Mac to do all of this. Please help!
- Walter
Dropbox Staff
HI there thecaligirl - sorry to hear you're having issues with this.
Could you send us a screenshot so that we can have a visual too?
Also, what is your account's plan tab showing in regards to your storage and how large are the files you're trying to upload?
Let us know more and we'll take it from there.
