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Forum Discussion
Smart Sync - missing context menu *i sorted it out*
In the Dropbox app (Finder), right-clicking on folder to take 'online-only' should display the 'Smart Sync' option ... it does not.
What I have: MacOS 10.14.6 / Dropbox Plus
What I have tried:
* uninstalling/reinstalling the Dropbox app;
* checking the following in "Settings/General" from dropbox.com
--- Dropbox system extension in ON
--- Smart Sync update for Mac is ON
* all folders in Dropbox have green tick
* restarted computer several times
If Smart Sync doesn't work, I will leave Dropbox.
I sorted it out myself ... thanks
- Megan
Dropbox Staff
Hi Alan_E, let's jump right into this!
The first thing we need to check, is your app's syncing status. Can you check and let me know more?
A screenshot of what you see when you right click on a file or folder would also be of great help, so I can have visual too.
Keep me posted, and we'll take it from there!
