We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

jnesp's avatar
jnesp
Explorer | Level 4
3 years ago

selective sync for phone

Hello everyone
Do you know if the selective synchronization exists on phone, I didn't find the answer and it would be a good idea to set up
Thank you for your feedback

  • Welcome aboard the Community, jnesp! I hope you’re doing well. 

     

    Selective sync isn’t available for mobile devices, since the files on your Dropbox mobile app don’t take up space from your phone, like the ones on the desktop app do. 

     

    As a result, this feature wouldn’t be necessary on your mobile device. 

     

    If you have any other questions though, don’t hesitate to ping me!

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Welcome aboard the Community, jnesp! I hope you’re doing well. 

     

    Selective sync isn’t available for mobile devices, since the files on your Dropbox mobile app don’t take up space from your phone, like the ones on the desktop app do. 

     

    As a result, this feature wouldn’t be necessary on your mobile device. 

     

    If you have any other questions though, don’t hesitate to ping me!

    • jnesp's avatar
      jnesp
      Explorer | Level 4

      Thankyou Nancy,

      I understand

      Kind regards

      Jerome

    • firstklass7's avatar
      firstklass7
      New member | Level 2

      Unfortunately I have the same problem. It is taking up all of the space on my phone! It's showing that it's the app itself that is taking up so much space. So how do you delete some of the folders without actually deleting them from your Dropbox account? I tried doing one folder and deleting it and it deleted it from Dropbox online so that won't work.

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II

        firstklass7 wrote:

        It is taking up all of the space on my phone! It's showing that it's the app itself that is taking up so much space.


        The space reported as in use by Dropbox is not from the files in your account. Well, it is, but it's just Dropbox's cache. You can clear the cache from Settings within the app, or uninstall/reinstall the app. If you opt to uninstall/reinstall, you'll need to re-mark any files that you previously had marked as available offline.

  • EvoluZion3's avatar
    EvoluZion3
    Helpful | Level 5

    I use DB for two main things - uploading photos from my iphone to my PC, and hosting a backup of my PC files (projects I work on, video game screenshots, etc.)

    I use SyncBackPro to periodically backup files from PC to my dropbox's \backup folder, and I want the backup folder to be otherwise invisible to the DB app.

    The Dropbox PC app works fine, the root of this can only see my Camera Uploads folder (phone to PC), my Screenshots folder (PC to phone) and a small shared Docs folder. The "Selective Sync" preference of the app enables me to do this.

    However the Dropbox app on my iphone seems to be able to see every single photo on my Dropbox, including my Backups folder, so whenever I do a backup from my PC to DB, thousands of image thumbnails appear on the "Photos" tab of the Dropbox iphone app.

    I suspect if I start deleting them on the phone, they'll actually be deleted from my Backups folder, which I don't want. Is there a "Selective Sync" equivalent to the iphone app, so I can get it to totally ignore the Backups folder?

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff

      Hey EvoluZion3, thanks for posting!

       

      At the moment, there's no such feature available, but I was able to find an idea another user posted that might be worth checking out.

       

      You can find it here and up-vote it, to show your support!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!