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Forum Discussion
Bittobetty
8 months agoExplorer | Level 3
Some files stuck syncing on Mac 11.6 since March
Hi!
My issue is that some files have been permanently stuck syncing since at least March 20, 2024 on my computer. We are talking about under 100 files from millions.
I'm running macOS Big Sur...
- 8 months ago
It does look like you have over 300k files in your Dropbox folder, which could be the reason for what you're experiencing, as the performance of the app can decrease over that amount of files.
Bittobetty
Explorer | Level 3
Dear Nancy,
I'm sorry, I probably misunderstood you before on the 300k files syncing. I thought you meant syncing at the same time, not in general!
Here is the screenshot:
Jay
8 months agoDropbox Staff
It does look like you have over 300k files in your Dropbox folder, which could be the reason for what you're experiencing, as the performance of the app can decrease over that amount of files.
- Bittobetty8 months agoExplorer | Level 3
Hey,
Thanks for the help, in the meantime I removed around 80-90 GB worth of files from my computer and it works now!
- Jay8 months agoDropbox Staff
Glad to hear that the files are syncing now! Let us know if you need any further assistance in the future.
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